The Consulting Model consists of five elements:
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Diagnose
The purpose of this phase is to understand the needs of all the stakeholders, to complete situation analysis and to work with you to clarify goals and objectives through the frame of reference of all those stakeholders.
We think it is vital to align any program or change work to the organizations purpose, vision and values, and to reflect the behaviors you want to reward. Only through an effective diagnostic process can we work together to build the right solutions.
Design
We have a team of talented consultants and facilitators, who share best practice in the creation of innovative solutions. Once we have the results of the diagnostic process, we pool our resources and will create a framework for the solution. This is created with your involvement and agreement, is tested and often presented back to key stakeholders.
Develop
This flows naturally from the design phase, and is where we “put the meat on the bones”. It is vital at this stage we blend theory and practice, activations with reflection and learning, and create the detailed plan for delivery.
Deliver
We take a creative and empowering approach to the delivery of our solutions. They are designed to be innovative; we use leading edge practice and thinking.
You can be assured the best consultants and facilitators are selected for your program or solution, and as all of our facilitators have longevity in this business, will be around to support you now and in the future.
Demonstrate Results
We are committed to helping our clients turn their “Strategic Business Goals Into Reality” and this is reflected in our commitment to help with the integration and application of the program into your organization.
We advocate measurement in the context that:
“What gets measured gets managed, and what gets managed gets done”
What’s important here is that we have a proven track record of measuring success, and are able to work with you to measure the impact the solution has at many levels, for example with training interventions:
- Reaction
- Learning
- Behavior Change
- Business Impact
- Return on Expectation
This allows you to measure the results and impact this investment has on your business.